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Manned 24 hour Call-out Service

Business Support Administrator

Aberdeen, Careers, Electrical Services
electrical contractor for commercial work
Job ID: 2022_HF Aberdeen Elec_002/KW

We have an exciting new opportunity for an enthusiastic candidate to join the HF family in a permanent role that promises unique challenges, a varied workload and great career progression opportunities within the company.

We are currently looking to recruit a Business Support Administrator to join our HF Aberdeen Electrical Division.

The position

To support our branch operations manager with the running and allocating of jobs, updating clients and general invoicing.

This is a long-term position with flexible working arrangements based from our Aberdeen branch.

The Role

The successful candidate will be required to complete the following daily tasks:

  • Monitor incoming emails from internal users and external clients
  • First point of contact for our operations branch manager, emails and calls
  • Programming/Scheduling of jobs in line with customer’s requirements
  • Management of jobs – i.e., Update client portals with ETA’s, SLA’s and completion docs.
  • Monitor works to be followed up by advising internal departments, i.e., Procurement for parts, Call Manager for updates/quotes required & Key account Admin to invoice
  • Arrange Permits and access for engineers to access sites and clients’ buildings
  • Ensure Engineers Scheduler is maintained with jobs and holidays
  • Creation and tracking of monthly estimates (including providing detailed explanation behind the figures)

What you need

  • Microsoft Word & Excel Experience – Essential
  • Experience in dealing with Client demands and engineers – Desirable
  • Good Customer manners – Essential
  • Knowledgeable in the Construction/Electrical or general maintenance industry – Desirable

Working for HF Group

The HF Group is a family run collection of companies and services with branches across the UK. Our family culture stretches back over three centuries in business yet it means much more than dates and numbers. It’s quite literally, the core of our business. We consider all of our employees as part of the family and invaluable assets to our ongoing success. We continually invest in training, refresher courses and development for our team that allows everyone in the HF family to share in a thriving and mutually supportive working environment.

The benefit to us? Excellent staff retention and length of service rates. And to our clients? The reassurance of the best possible service, throughout every aspect of their communications with us.

Working across a variety of business sectors in exciting, ground-breaking projects, we make sure that new members who join the HF family join us with a clearly defined development path that is supported by regular reviews, training and ongoing support from our senior level management team.

Benefits/Additional Perks

  • Private Medical Cover
  • Critical Illness Cover
  • Auto Enrolment Pension
  • Death in Service Insurance
  • Perkbox Subscriptions

No Agencies please

To apply for this role or for to be considered for further roles at HF Group, please contact:

HR Manager
HF Group
100 Albert Drive
Glasgow
G41 2SJ
enclosing your CV and current salary
or e-mail: personnel@hf-group.co.uk
(Online application forms available upon request)

HF is an equal opportunities employer.

Please note your employment is conditional upon the Company’s receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

Disclaimer: due to the high volume of applications that we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure that we can manage application levels while maintaining a positive candidate experience. Once a job vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.

Due to volume only successful candidates will be contacted.

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