Exceptional quality, attention to detail and hands-on management throughout the process: that’s what our clients demand when they contract HF Mechanical. And they hire us again – and again – because that’s what we provide, every time.
A client list including Scottish & Newcastle, Lloyds TSB, DeVere, Greens Health and Fitness and Gala Coral – some of the biggest names in UK leisure and retail – is impressive by any standard, but particularly for a company only launched in a few years ago and now turning over close to £1 million.
When The Rocco Forte Collection refurbished its flagship hotel, The Balmoral in Edinburgh, from initial planning to luxurious finish, every aspect of the work on the redesign and refurbishment of its 76 exquisite bathrooms had to reflect the exceptional standards for which the Balmoral is renowned. It was vital to work with contractors who were not just efficient and highly skilled, but who also recognised the importance of quality control throughout the project. HF Mechanical Services were selected for the task.
It’s just the same attention to detail and hands-on management that Falkirk FC demanded recently when refitting the plumbing and heating throughout its function suite and offices. And when Punch Taverns and Belhaven Breweries refit pubs throughout the UK, it’s HF Mechanical Services who are on hand.
Our core services include:
Les Solley, proprietor of the Kings Manor Hotel (part of the Best Western Group), is a current client of HF Mechanical and says:
“We find that the service they provide is first class. In our business we can’t afford any part of our operation to be down for very long, and find that HF are very flexible in working with us to get a repair done in the quickest possible time. In all works, planned and reactive, they have proved to be reliable and affordable”
As you’d expect, the entire team is fully trained in the latest environmental regulations. We invest heavily in this area and even have our own health and safety adviser, permanently available to advise on all contracts.
From initial enquiry through to project completion, we appoint a manager who oversees the entire project and ensures every client need is met, every step of the way. In a world where customer service increasingly means call centres and multiple management, we believe ours is a refreshingly different approach.
As Peter Burnett, Manager at HF Mechanical Services, explains:
“Here at HF, personal attention from the top-down is ingrained in our culture. Regardless of contract value or size, our business is based on our customers’ needs: that means professionalism, honesty and reliability, 24 hours a day, 365 days a year.”